Contact Us

We're always here for you.

For any pre-sales inquiries, order issues, or after-sales support, please contact us:
Email: vevormro@hotmail.com

Service Hours: 24/7

Response Commitment: Typically respond within 24 business hours.

To expedite processing, please include the following information in your email:

Order number/purchase channel (e.g., official website order number, platform order number)

Product information (name, model, purchase date)

Problem description (symptom, error message, attempted operations)

Images/Videos (packaging, serial number, problem details, etc., optional)

Shipping Information (recipient, phone number, address; required for replacement/accessories)

After-sales and Warranty Procedures

Send an email to vevormro@hotmail.com

We will provide an initial response and troubleshooting suggestions within 3 business days.