Welcome to Vevormro (hereinafter referred to as “the Website”). We are committed to providing you with reliable and efficient delivery services to ensure that your order is delivered on time. Please read the following shipping policy to understand our shipping process, time and cost.
1. Shipping Range
We provide free shipping worldwide and support the following countries and regions:
North America (United States, Canada, etc.)
Europe (United Kingdom, Germany, France, Italy, Spain, etc.)
Asia (Japan, South Korea, Singapore, etc.)
Australia and New Zealand
Other countries and regions (some remote areas may require additional delivery time)
If your area is not within the delivery range, please contact customer service to confirm whether special arrangements can be made.
2. Processing Time
Order processing time: 1 – 3 business days (excluding weekends and holidays).
After the order is confirmed, we will send an order confirmation email within 24 hours and provide logistics information.
If the product is pre-sold or special, the processing time may be extended, and we will notify you on the order page or in the email.
3. Shipping Method and Time
We provide a variety of delivery methods to meet your different needs, and the estimated delivery time is 3-10 business days.
Please note: the delivery time is an estimated time, and the specific situation may be affected by factors such as weather and logistics company operations.
4. Order tracking
All orders provide logistics tracking services.
After the order is shipped, we will send a tracking number, and you can check the order status at any time.
If the order has not been delivered for a long time, please contact customer service and we will help you. vevormro@outlook.com
5. Logistics delay and loss
Logistics delay: If your order is delayed due to uncontrollable factors, we will actively assist in follow-up, but we cannot directly control the logistics time.
Package loss: If your package is lost during transportation, please contact us and we will provide reissue or refund services after verification.
6. Return and rejection
If the package is returned due to wrong address, no one to sign for it, etc., we can re-ship it, but you need to check the email to confirm the receiving address and other information in time.
For goods damaged during transportation, please provide photos or videos and contact customer service within 48 hours after receipt, and we will arrange a replacement or refund for you.
7. Contact Us
If you have any questions or need help regarding our shipping policies, please feel free to contact us:
Vevormro
Customer Service Email: vevormro@outlook.com